terms of service.

Acceptance of the Terms

By accessing the website tcia.com.br, filling out any contact form, participating in events organized or supported by TCIA – Inteligência em Logística, or using any service made available by us, you declare that you have read, understood, and fully agreed to these Terms of Service and our Privacy Policy.

About TCIA

TCIA – Inteligência em Logística specializes in inventory and resource control and automation for logistics, offering solutions such as management systems, advanced inventory (EA), automated inventory (EAUT), logistics management, and consulting on logistics processes.

Who may use our services

Our services are intended for legal entities and their legally authorized representatives, as well as natural persons over 18 (eighteen) years of age who wish to contact TCIA for commercial, institutional, or support purposes. By using our website, you declare that you have legal capacity to accept these Terms.

Registration and contact forms

By filling out the contact form available on our website, you voluntarily provide information such as name, phone number, email, and company where you work. You undertake to provide true, complete, and up-to-date information. TCIA reserves the right to disregard registrations with incomplete, incorrect data, or that appear to have a fraudulent purpose.

Permitted use of the website and services

When using the TCIA website and services, you agree not to:

• Use the website for unlawful, fraudulent, or unauthorized purposes;
• Attempt to access restricted areas of the systems without authorization;
• Reproduce, copy, sell, or commercially exploit any part of the website without prior written authorization from TCIA;
• Transmit viruses, malware, or any destructive code;
• Use automated mechanisms (bots, crawlers) to extract data from the website without authorization.

Intellectual property

All content available on the website tcia.com.br — including texts, trademarks, logos, layout, images, and institutional materials — is owned by TCIA – Inteligência em Logística or its licensors and is protected by applicable intellectual property law. No content may be reproduced, distributed, or used without prior express authorization.

Third-party links and content

Our website may contain links to third-party sites, including social networks. TCIA is not responsible for the content, privacy policies, or practices of third-party sites. We recommend reading the specific terms and policies of each site visited.

Privacy and data protection

The processing of personal data collected through our website follows the rules set out in our Privacy Policy, which forms an integral part of these Terms of Service. We use cookies to improve the browsing experience, as detailed in that document.

Limitation of liability

TCIA makes reasonable efforts to keep the website available, secure, and free of errors, but does not guarantee uninterrupted availability or the total absence of technical failures. TCIA is not liable for damages arising from misuse of the website, temporary unavailability, internet connection failures, or force majeure events, pursuant to Article 393 of the Brazilian Civil Code.

Suspension and termination of access

TCIA reserves the right to suspend or terminate, at any time and without prior notice, access by users who violate these Terms of Service, without prejudice to other applicable legal measures.

Changes to these Terms

These Terms of Service may be updated periodically to reflect changes in our services or in applicable law. We recommend that you revisit this page regularly. Continued use of the website after changes are published constitutes acceptance of the new Terms.

Governing law and venue

These Terms are governed by the laws of the Federative Republic of Brazil. The courts of the judicial district of Brasília/DF are elected to settle any disputes arising from these Terms, with express waiver of any other, however privileged.